1. You need to check your SPAM folder in your mail system. Sometimes our e-mails can be identified as SPAM by your mail server. Please proceed to step 2 if you could not find our e-mail in your SPAM folder.
2. Please use Contact us form on our website. Usually our customer service will respond within few hours. Please proceed to step 3 if you haven’t been contacted within 24 hours. (Please consider time difference between Australia and your own country)
3. Send an e-mail to email@example.com